“I manage a membership site where members register at a $27 monthly price for one year and after that year they can renew their membership at 30% discount for one more year.
I think that the discount is quite attractive, and I believe that members who hadn’t cancelled their subscription for a complete year are probably satisfied with the content and will be willing to renew their membership.
The thing is that I feel like I am losing renewals. Besides the statistic facts that clearly show that my renewal rates are very low, I keep getting angry emails from members that had no idea their membership expired, I’m assuming they missed my email reminder.
I set an email reminder to be sent to members 7 days before their membership expires, but this is clearly not enough as many people obviously miss this email.
I really need your help because I am clearly losing money here…
In the Wishlist Member settings I saw an option to send only one reminder (under the Expiring Member Notification option).
Do you know of any way I can make the plugin send out more then one notification? I will take any number above 1
Any help is much appreciated!