Wishlist Knowledge Base – Wishlist Insider’s Bonus Plugin (January 2014)

Wishlist Knowledge Base

This plugin is not available for purchase anymore.

If you are interested in similar features, you can contact one of our developers for developing this kind of a solution for your exact specifications and requirements email us through the contact form on contact us page

Also, if you are looking to extend your WishList membership site with awesome features that will increase your sales and revenues make sure you check HappyPlugins.com

Wishlist Knowledge Base allows you to easily create a professional looking knowledge-base for your membership site within minutes.

The more services and products you create, the more important and necessary an informative knowledge base will be crucial to you.

Why You Must Build a Knowledge Base for Your Membership Site?

There are many reasons why investing in a good and informative knowledge base is important, these are the main ones:

  • Satisfied Customers – Customers who get answers to their questions and problems quickly are much more satisfied and engaged.
  • Professional Look – Unfortunately, a quality and informative knowledge base is still missing for many services and products. Having one will give your customers the feeling that your business is serious and reliable.
  • Save on Support tickets  By adding common questions and issues to the knowledge base you will save many tickets
  • No Unnecessary Support Agents – Hire only the number of agents you really need
  • Quicker Response Time – Your support team will be able to answer individual problems more quickly
  • More Time for Answering Urgent Tickets – Less time dealing with common issues that appear in the knowledge base will give your support team more time to handle more complex ones.

Do I Need a Knowledge Base If I Haven’t Launched My Membership Site Yet?

Definitely yes! 

It’s important to build your membership site’s foundations correctly right from the start, so when you launch your membership site, you will already have a decent amount of FAQs.

These FAQs will save you time answering potential customers quickly and make good impression right from the start.

Top quality knowledge base takes time to build, you obviously can’t think of all the question and problems on your own.

Make it a habit to constantly add new topics and questions right when you are being asked about it.

Also, instead of answering the ticket, you can send a link to the answer that is in the knowledge base and make your accustom your customers to use it before they open another ticket.

It’s really a WIN WIN for both you and your customers!

How Wishlist Knowledge Base Works?

You can easily add topics and articles to the knowledge base inside the Manage Articles tab. Plus, adding them to your membership site is easy done by using shortcodes (detailed explanations are inside the Shortcodes tab).

Wishlist Knowledge Base Screenshots

How Can You Get Wishlist Knowledge Base Plugin?

This plugin is not available for purchase anymore.

If you are interested in similar features, you can contact one of our developers for developing this kind of a solution for your exact specifications and requirements email us through the contact form on contact us page

Also, if you are looking to extend your WishList membership site with awesome features that will increase your sales and revenues make sure you check HappyPlugins.com

 

About Bob Tolbert

User of Wishlist Member starting from the early versions, developed many membership websites for clients. My specialty is coding and special projects and tasks. I love wind surfing and long walks. Bob is also the development department manager at HappyPlugins.com | Plugins & Guides for eCommerce Websites

No comments yet... Be the first to leave a reply!

Wishlist Smart Shortcodest - Improve your Membership Site
This Website is Using Wishlist Memers Count to Increase Members Registration
Wishlist Registration Widget - Increase Members Registration
We are the Biggest 3rd Party Company that Sells Plugins for the WishList Member Platform. Read More About Us
/* */