Is there a way to automatically remove a customer from Wishlist member?

Question:

“I’ve been a very happy customer of yours for quite a while.

I wanted to ask…

Is there a way to automatically “remove” a customer from Wishlist member… if they cancel or refund on Clickbank?

I currently use your auto registration plugin. Wondering if you have an auto cancellation plugin 🙂

Chris”

Answer:

Hi Chris,
​
​Thank you for your email and your kind words.
​
​Wishlist Member integration with Clickbank suppose to cancel the membership if a customer gets a refund or cancels his subscription, however, there are many discussions on Wishlist Insider regarding miss-functionality as it seems that it is not working on all membership sites.
​
​In most cases, this is caused by wrong integration settings between Wishlist Member and ClickBank.

​If you want, we do have a plugin that will notify you when a cancellation occurred on your ClickBank account and it is supported by the latest ClickBank IPN version.
​
​The plugin is called ClickBank Sales Notifications and you can find more information about it in this link:
​
​http://happyplugins.com/downloads/clickbank-sales-notifications/​
​
​Also, if you are interested, we offer paid services by Wishlist Member certified developers, I can schedule a consulting / troubleshooting call for you with one of our developers.
​
​You can get more information about our services in this link:
​
​http://wishlistmemberdevelopers.com/services/
​
​Kind regards,
​
​Dana
​​
​ 

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